Shipping Policy

1. General Information
At Vanessa Resort, we are committed to delivering your orders efficiently. Please read our shipping policy carefully to understand the process and timelines.

2. Payment Method
We offer only cash on delivery for all orders. Customers must make full payment at the time of delivery.

3. Processing Time
Orders are processed within 1-3 business days after confirmation. During peak seasons or promotional events, processing times may be slightly extended.

4. Delivery Timeframe
Delivery times vary based on the destination. Estimated delivery times will be provided at the time of order confirmation. Delays due to unforeseen circumstances may occur, and we appreciate your patience.

5. Shipping Charges
Shipping fees, if applicable, will be clearly communicated before order confirmation. Any additional charges due to remote locations will be notified in advance.

6. Delivery Process
Customers are responsible for providing accurate shipping details. If the delivery attempt fails due to incorrect information or the recipient’s unavailability, the order may be canceled.

7. Changes to Shipping Policy

Vanessa Resort reserves the right to modify this shipping policy at any time. Any updates will be effective immediately upon posting.

8. Contact Us
For any shipping-related inquiries, please reach out to us at [email protected].